XYZfamily

Most encountered printing issue

When calibrating print bed, the first point is being remeasured several times and the result shows"ERR". Why? Why I cannot upgrade firmware? Why my object cannot adhere on print bed? more
Most encountered software issue

My antivirus Avira tells me xyzware contains viruses. Why the object looks different from my STL file? (e.g. missing parts no curves, etc.) Why I receive “Cannot Slicing” after processing slicing file for a while? more
Most encountered hardware issue

Why I can’t turn the printer on? Why won't the LCD come on and/or looks abnormal? Why is ther no light in the interior of print chamber? more
Tech Support Code

0032 Z motor cannot move or Z home sensor cannot detect 0031 Y motor cannot move or Y home sensor cannot detect 0050 Flashrom cannot read/write more
Most encountered other issue

What if I forget my password? Already registered the printer, but when log in, the web site says not yet registered Why I cannot log in website? more

Version: 1.0

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XYZprinting’s da Vinci 3D printers are the world’s most affordable plug-and-play 3D printers. Each da Vinci 3D printer model is user-friendly and has its unique features allowing users to experience the best of 3D printing. The da Vinci 3D printers are perfectly suitable for domestic and professional use. Revolutionize your life with XYZprinting's fully comprehensive line of 3D printers. Get yours today!

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